How do I speak to a MoneyGram representative?
Ways to contact us
- Visit our frequently asked questions for answers to common questions.
- Call: 800-269-4556.
- Email: [email protected].
- Complete the form below.
How do I track my MoneyGram?
You can find out if your money order has been cashed online by clicking Money Order Status or by calling our automated line at 1-800-542-3590. You will need to enter your money order number and the exact dollar amount of your money order.
How do I contact MoneyGram by phone?
Report Fraud If you suspect fraud on a transaction that has not yet been received, please contact our Customer Care Center at 01-800-926-9400 in order to have the transaction cancelled immediately.
How can I get my money back from MoneyGram?
If you cancel the money transfer at the agent location where you sent the money transfer, you will receive the refund in cash. Transactions cannot be canceled and refunded if the funds have been collected by the receiver or already deposited into a receiver’s account.
How do I reverse a MoneyGram?
Cancel Your MoneyGram Transfer by Phone When time is of the essence, you should give a ring to MoneyGram’s customer service team at 212-975-9265 and request they cancel the transaction for you. You’ll have to provide your transaction reference number, the money’s destination, and the original amount sent.
How long MoneyGram hold money?
90
If you ask us to process a Transfer to an individual Receiver to be collected in cash at a MoneyGram Location and the Transfer Amount has not been collected within ninety (90) days, we will treat the Transfer as no longer capable of execution (an “Expired Transfer”).
How do I claim money from MoneyGram?
How to receive money in person at a MoneyGram agent location in Philippines.
- Find a location. Find a MoneyGram agent location near you.
- Complete the form, if applicable. If required, complete a simple receive form entering the reference number given to you by the sender.
- Receive your funds.
How do I receive money from MoneyGram in South Africa?
How to Receive Money
- Find a location. Find a MoneyGram agent location near you.
- Complete the form, if applicable. If required, complete a simple receive form entering the reference number given to you by the sender.
- Receive your funds.
Why is MoneyGram denying my transactions?
The decline could be related to the cash advance capability of your credit card, your credit card limit, a mistake when entering bank account information or other requirements from your bank. Please contact your bank directly.
How do you contact MoneyGram?
Contacting Moneygram – by phone or otherwise. While 800-666-3947 is Moneygram’s best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Moneygram customers, is by calling their 800-926-9400 phone number for their Fraud Detection department.
How do you call MoneyGram?
Call MoneyGram. To track your money order and determine if it has been cashed, have your money order number ready. MoneyGram offers a 24-hour automated status information line. You may also reach MoneyGram customer service by calling 800-542-3590.
What is the phone number for MoneyGram?
MoneyGram Customer Support Service:1-800-666-394-4726 (1-800-MONEYGRAM) When calling the Customer Support number, you will hear the following automated respons. Take note of the options, especially which key to press in order to speak to a live person (if available). MoneyGram Spanish:1-800-955-7777.
How many digits is a MoneyGram number?
(MoneyGram uses an 8-digit Reference Number; Western Union uses a 10-digit Money Transfer Control Number (MTCN)). To send money to certain countries also requires a Test Question and Answer.