How long is Navien warranty?
This 15 year limited warranty on heat exchangers, 5 year limited warranty on parts, and 1 year limited-labor warranty (“Warranty”) covers defects in materials or workmanship when the Navien NPN Water Heater (“Product”) is installed by a properly licensed plumber or contractor and operated in strict compliance with the …
How do I reset my Navien tankless water heater?
To reset the water heater, press the Reset button. If resetting the water heater does not solve the problem, refer to the Troubleshooting section of this manual or contact Technical Support at 1-800-519-8794. To use water above 140 °F (60 °C) (up to 182 °F (83 °C)), you can use Commercial Mode.
What is Navien warranty?
What is Covered? Subject to the foregoing terms, Navien will repair or replace the covered Product or any part or component that is defective in materials or workmanship for a period of five (5) years in regard to parts and up to twelve (12) Years in regard to the heat exchanger.
Where is Navien manufactured?
Navien manufacturers its water heaters in South Korea. The company says that its factory in Seotan (about 1.5 hours from Seoul) is the largest boiler manufacturing plant in the world.
Does Navien warranty cover labor?
Navien products come with a limited warranty covering labor, parts and the heat exchanger. The date of original installation must be provided to Navien, and upon request, proof of the original installation date must also be provided to Navien.
How long do Navien boilers last?
No way, ever, NONE, that a Navien combo boiler will last more than 7 years. Tops. And that’s with lots of repair calls. The other brands will last probably 15 years or so with only a few maintenance calls.
Why is my Navien water heater not working?
The issue is most likely the flow sensor inside the unit is not spinning properly. We recommend opening and closing the pressure relief valve (should be located near the outlet of the unit). Depending on amount of debris affecting the flow sensor, this may help temporary.
How do you troubleshoot a Navien water heater?
Navien NPE Error Code E003
- Check if the manual gas valve is open.
- Check the main gas supply.
- For your safety and the health of your equipment, Call or Contact Hot Water Now!
- Verify that gas pressure is within operating range.
- Check Dual Venturi for proper operation.
- Check DIP Switch settings.
- Check if the igniter is sparking.
Does navien warranty cover labor?
How do you read a navien serial number?
The serial number is printed on a label which is affixed to the side of the unit and on the product packaging. The first two digits identify the year, the next single digit identifies the month, and the last two digits identify the day. For example, 18709 stands for July 9, 2018.
Is Navien a Japanese company?
Navien was founded in 1978 in Japan as a producer of boilers and water heaters. The company has been an innovator in condensing gas units.
Is Navien Korean?
KD Navien is the first Asian company to introduce highly efficient and eco-friendly condensing technology, opening the era of eco-friendly boilers in Korea. KD Navien presents system ventilation products that create a comfortable living environment with the technology of Korea’s No. 1 boiler company.
Where can I get technical support for navien?
Make sure your service provider calls Navien’s Technical Support Department while in front of your unit, before starting any repairs. 800-519-8794, option 2. We also recommend that you report any maintenance at 800-519-8794, option 2 or option 3. You accept the use of cookies as described in our Privacy Policy by clicking ‘OK’.
What is the phone number for navien Ohio?
Navien Customer Service Phone Number (800) 519-8794, Email, Address
Who is the parent company of navien Inc?
Navien Inc. is a subsidiary of KyungDong Navien. It serves individuals and businesses. The company offers gas tankless water heaters, gas combi boilers, and gas heating boilers.
How do I contact Navient about auto pay?
Our phone system can send you links to take you directly where you need to go in your Navient.com account (you’ll need to log in first). We can also email you links to repayment options, forms, and other information you’re seeking. For example, say “repayment options,” “loan forgiveness,” “consolidation,” or “Auto Pay” — we’ll take it from there.