How do I dispute a charge on T-Mobile?

How do I dispute a charge on T-Mobile?

You may contact us at www.T-Mobile.com, by calling 1-800-937-8997or 611 from your Device, or by writing to: T-Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380.

How do I stop conference call charges?

Most conference lines provided by employers aren’t subject to this charge. If they are, you’ll hear a message letting you know there will be an additional charge. You can avoid the charge by hanging up.

What is T-Mobile support charge?

T-Mobile is increasing their support fee by $5. The Assisted Support Charge (or ASC for short) is charged when a customer adds a line of service or a device upgrade via support channels. This includes in-store, online via T-Force or chat, and call-in support. The news comes from an internal source at T-Mobile.

Does T-Mobile charge termination fees?

Get a new phone and we’ll pay off your current phone and service contracts – up to $650 per line or $350 in early termination fees, via virtual prepaid card and trade-in credit.

Can T-Mobile refund your money?

We refund deposits on final credit balances upon request unless otherwise required by law. Canceled accounts must wait a minimum of 30 days with no payment or charge activity before any credit balance can be refunded to allow time for final charges to be billed.

Where can I file a complaint against T-Mobile?

Please call 1-800-937-8997 or 611 from your T‑Mobile phone. You may also write to T‑Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380 or send an email via our website at http://www.t-mobile.com/Contact.

Is there a charge for free conference call service?

FreeConferenceCall.com offers a robust conference calling service for no cost. It has many of the key features and tools you find with paid services, including web management, call recording and calendar integrations. The service allows users to host online meetings, also for free.

Do you get charged for conference calls?

While conference calls with no extra cost are possible, sadly they aren’t always offered by providers. Some teleconferencing services require participants to dial expensive numbers, meaning their conference calls cost money – sometimes lots of it. To avoid extra costs on your conference calls, avoid these numbers.

Why is my T-Mobile bill so high?

Most accounts are billed for services at the beginning of the cycle and the bill is due within the same bill cycle. The next bill will be larger because it includes a full month of charges for the new bill cycle, and prorated charges for the current bill cycle.

Does T-Mobile refund activation fees?

New sale/lease and activation For a refund, to exchange your Device or accessory, or to cancel your new service activation, return your Device or accessory within 20 calendar days of the date you received your order.

How can I cancel my T-Mobile contract without paying?

6 Ways to Get Out of a T-Mobile Contract

1. Prove You Don’t Have Service at Home or at Your Office. This is by far the most popular way to get out of a cell phone contract.
2. Cite Their Change in Your Contract.
3. Roam.
4. Trade Plans.
5. Have Them Show You the Contract.
6. Take Them to Court.

How do I find out how much I owe on my T-Mobile phone?

All of that info can be found in the T-Mobile app and online at mytmobile.com.