How long does it take for Amazon to respond to email?

Sellers usually respond to your emails within two days.

What is an acceptable email response time?

This joint survey reveals that the recommended time of response is one hour. They point out that, “While some customers are still okay with a 24 hour response time, 31.2 percent of customers surveyed want a response in one hour or less.

Can you reply directly to Amazon customer service email?

If you prefer to contact Amazon by email, there are two addresses to which you can send mail. But I’ve found that the response time is often 48 hours or even a bit more. For issues with your account, such as a billing dispute, you should email [email protected]. For general inquiries, you should email [email protected].

What is the number of hours an Amazon seller has to respond to a customer message?

Respond to buyer messages within 24 hours, including weekends and holidays.

How do I talk to a seller on Amazon?

How to contact a seller on Amazon

From the Amazon homepage, go to “Returns & Orders.”
Click “Problem with order.”
Choose an option under “What went wrong?”
Click “Contact seller.”
Click “Select Reason” and choose an option from the list.
Enter a message and hit “Send” when you’re done.

How do I get to my Amazon message center?

Login to the Amazon account and select the ‘Your Account’ option from the dropdown menu in the top right corner. In the ‘Email, messages, and ads’ section, click on ‘Message Center’ to access the Amazon Message Center.

What is the standard response time?

The majority of people (50%) respond to work-related emails within ~2 hours. Other data shows from USC Viterbi says that the most likely reply time is 2 minutes; however, that extends to personal email as well.

What is the average response time?

For companies that do respond, the average response time is 12 hours – with the slowest response taking longer than 8 days! Together with Jeff Toister, we recently asked 3,200 consumers how quickly they expect companies to respond to their email.

How do I respond to a seller email on Amazon?

You can also reply to sellers directly through your email. Locate the seller email, which is forwarded officially by Amazon, within your email browser. Click “Reply” to compose a response.

What is the Amazon Buyer-seller Message SLA?

The Buyer-Seller Messaging Service lets you communicate with buyers in the Amazon marketplace via email or Seller Central. For example, when a buyer contacts you, Amazon assigns them an encrypted alias like [email protected]. Amazon then routes the emails to you via the encrypted alias.

How do I communicate with a seller on Amazon?

Press the “Ask a Question” button on the seller’s page. Once you open the seller’s page, locate the yellow “Ask a Question” button. You can use this button to send a message directly to the seller. Whether you’re using a browser or the Amazon Prime app, you should see this button near the top of the seller’s page.

How long does it take to get a response from Amazon?

Also, typically it is 1-2 weeks. Sometimes, things get busy for anybody, so it is your responsibility to keep reminding every few days or a week that you need a response from them. It’s your need not Amazon’s remember.

Is there a way to contact Amazon customer service?

While we don’t provide customer support on the Day One blog, here is a quick link to Amazon Customer Service. Click here for Amazon’s Customer Service home page. Once you’ve got what you need, come back to this window and check out a story. We’ve got some fascinating things to tell you.

Who is the CEO of Amazon and what is his email address?

Amazon CEO Jeff Bezos. Billionaire Jeff Bezos tells CNBC Make It that he has a public Amazon email address to field customer feedback and complaints. At least, that’s according to an email received from his account, [email protected], that was signed “Jeff.”. “Yes, correct. I still see a lot of them,” Bezos wrote in an email to CNBC Make It on

How long does it take Amazon to notify candidates of their comments?