What does negative balance mean TELUS?

What does negative balance mean TELUS?

HI, usually the negative amount shows that you have either a credit or you overpaid your bill. If you would like it to reimburse the amount, you can try calling the Payments team by dialing #227 or 1-800-777-1888.

What happens if I don’t pay my TELUS bill?

If you miss your payment(s), your service may be disconnected and you’ll be subject to a reconnection fee. Your credit rating may also be affected. If a bill is delayed due to an issue with a TELUS process, your account is protected from being charged a late payment fee.

How do I get a refund from TELUS?

Call us at 1-866-558-2273 to initiate your return. Please email us at [email protected] to initiate your return.

How long does TELUS take to refund?

approximately one month
You can reach out to TELUS here and request a refund. Keep in mind it takes approximately one month to receive a refund. Or you can just leave it on your account to be deducted off the next billing period.

What happens if your phone bill is overdue?

Similar to unpaid credit card bills, phone bills will incur a late fee if a payment is not made by the due date. Typically, service providers will charge you a late fee of $5.00 or up to 1.5% of the outstanding balance. Oftentimes, late fees are applied within 24 hours after the original due date.

Does Telus report to credit bureau?

TELUS Online Security Standard, TELUS Online Security Complete and TELUS Online Security Ultimate customers will have access to their credit report from TransUnion. Knowing your credit history is important because it may affect your creditworthiness.

How much does it cost to cancel Telus contract?

If you cancel your service term you will be subject to a cancellation fee. The fee is $20 per month for each remaining month on your service term with a maximum of $400 and a minimum of $100.

How much does it cost to cancel TELUS contract?

Can you cancel TELUS within 30 days?

A month-to-month agreement allows you to terminate with 30 days’ notice without cancellation fees as long as you return all rental equipment to TELUS (e.g. modems, PVRs)

Can you go to jail for not paying phone bill?

While you cannot go to jail for failing to pay your phone bill, there are several penalties that you’d do best to avoid: Disconnected Service – Your service may be cut off, and the only call you might be able to make is for a 911 emergency. Low Credit Score – Ignoring paying phone bills can ruin your credit score.