Do Astros come with a warranty?
Most of our products carry a one-year warranty (unless stated otherwise) on defective parts or faulty workmanship during the manufacturing process. The warranty does not cover damage caused by accident, misuse, abuse, neglect, lightning, power surges, unauthorized product modification or repairs.
Why are my Astro A40 not working?
If your Astro a40 mic cutting out problem persists, it could be that your audio driver needs to be updated or there is something out of date. You need to update your audio driver to the latest version to see if it fixes your problem. Most people have this set to update automatically.
Can I return my Astro headset?
If you need to return an Astro Gaming product within the 30-day return policy, please visit the following returns portal: http://returns.narvar.com/astrogaming/returns. Your refund credit will appear on your account within 3 weeks of us receiving your returned product.
How do you reset Astros?
As you’re holding down the Dolby button, you’ll need to also hold down the game mode button on the side of your right earmuff. Make sure to hold down both buttons for 10 to 20 seconds to ensure that the headset resets properly. If you have followed the procedure properly then the headset will reset and it will reboot.
Does HyperX warranty cover water damage?
From the moment your product’s delivered it will be covered for accidental damage and any mechanical/electrical faults not covered by the manufacturer’s warranty….
| Brand | HyperX |
|---|---|
| Water resistance level | Not Water Resistant |
| Material | Faux Leather, Plastic |
Why is my Astro headset not working?
The first thing you should do is a hard reset on your headset. To do this, hold down the Dolby button located on the back of the right ear cup. At the same time, hold down the Game button which is also located on the right ear cup for 15 seconds. Dock your headset into the Base Station to re-sync it.
Where does Astro ship from?
ASTRO Gaming on Twitter: “@thereppinsmurf Orders are shipped from our Washington-based distribution center. So, ~2-4 business days once shipped” / Twitter.
Is Astro Gaming a legit site?
Absolute scam of a website.
How do I fix my Astro headset?
Hard Reset If your headset is not turning on then you should also try resetting it. To do so, you’ll need to hold down the Dolby button along with the Game mode button on the right side of the headset. Keep on holding them for around 20 seconds and the headset will reset.
Why are my Astro a40s static?
there are multiple cables that came with the headphones use just a regular cable from the headphones to the amp. take the little control cable out of the mix. having to twist the cable means that it has a bad connection and when turning up the volume is causing a static noise.
Where to find production number on Astro A40 tr headset?
If you are having difficulties with the Astro A40 TR Headset, try referring to the troubleshooting page. To make sure this device is yours, you must remove the magnetic ear pad on the left side, under it you will find a sticker that reads A40TR and then the rest of the attached digits will be the production number.
What to do if Astro A40 MIC is not working?
If your Astro A40 mic is not working on an Xbox console, you can fix it in a couple of simple steps. To begin with, ensure that the headset is properly plugged into the console. With the provided chat cable connected, you should see a headset icon appear on the lower-right corner, adjacent to the clock.
Can you return a custom Astro gaming headset?
Orders for customized products are non-cancellable and non-refundable after the order is placed, and cannot be exchanged. Returns will not be accepted except (a) in accordance with the standard limited warranty provided for the product; or (b) due to errors made by ASTRO Gaming in customizing or personalizing the product.