What does the Kentucky Ombudsman do?
Office of the Ombudsman answers questions about CHFS programs, investigates client complaints and works with CHFS management to resolve them. The Office of the Ombudsman advises CHFS management about patterns of complaints and recommends corrective action when appropriate.
What is the Ombudsman program?
Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long-term care system. The Ombudsman program is administered by the Administration on Aging (AoA)/Administration for Community Living (ACL).
What does an Ombudsman do for a resident?
Volunteer and staff Ombudsman are advocates for residents of nursing homes, board and care homes and assisted living facilities. Ombudsman investigate complaints made by or on behalf of care facility residents. Complaints can be made regarding any issue; most involve problems with care or abuse.
Who oversees nursing homes in Kentucky?
The Division of Health Care inspects, monitors, licenses and certifies all health care facilities as defined by KRS 216B. 015 (13).
How do I file a complaint against CPS in Kentucky?
Contact Information
- (502) 564-5497.
- (502) 564-9523.
- (800) 372-2973.
How long does CPS have to investigate a case in Kentucky?
In most instances, Child Protective Services has approximately 45 days to investigate reports of neglect, dependency and abuse. If the investigation takes longer than 45 days the agency must promptly notify the family about the extension.
What can the ombudsman investigate?
What does the NSW Ombudsman do? The NSW Ombudsman is an independent watchdog with responsibility for investigating complaints from members of the public about the administrative processes of public sector agencies. We can also initiate inquiries into matters of public interest of our own motion.
How do I find my local ombudsman?
You can locate a local Ombudsman office in your area by selecting your county on the Find Services in My County page. Additionally, all long-term care facilities are required to post, in a visible location, the phone number for the local Ombudsman office and the Statewide CRISISline number 1-800-231-4024.
Can an ombudsman really help?
You can turn to a California ombudsman if you feel your rights or dignity are being violated. The ombudsman helps combat Medicare issues, rehabilitation problems, therapy difficulties, and problems with medical care. They can also help in cases of mental, physical, financial, and verbal abuse.
How do I file a complaint against a nursing home in Kentucky?
To report suspected elder abuse, neglect, or exploitation in Kentucky:
- 1-800-752-6200 (For suspected elder mistreatment in the home or in long term care facilities).
- 1-800-372-2973 (To reach the Long Term Care Ombudsman Program calling within Kentucky).
How do you report a nursing home in the state of Kentucky?
1-800-752-6200 Complaints against the nursing home should also be made to the Office of the Inspector General (OIG) which is responsible for licensing nursing homes.
How do I file a complaint against a caseworker?
Ask to speak with the caseworker’s supervisor or unit director and tell the person that you would like to file a complaint concerning your caseworker. If the person is unavailable, ask a receptionist for the supervisor’s or director’s contact information. Complete and submit a grievance form, if applicable.
What does the Office of the ombudsman do?
Office of the Ombudsman answers questions about CHFS programs, investigates client complaints and works with CHFS management to resolve them. The Office of the Ombudsman advises CHFS management about patterns of complaints and recommends corrective action when appropriate.
How to contact Cincinnati / Northern Kentucky International Airport?
The line is not staffed 24/7. Write Us: Kenton County Airport Board, P.O. Box 752000, Cincinnati, OH 45275 Terminal Location: 3087 Terminal Drive, Hebron, KY 41048. Please use our P.O. Box above for mail.
Why are there so many airports in Kentucky?
Kentucky airports serve as economic gateways for communities, provide links for business and recreational travel, and support critical emergency response efforts and medical transportation. The Kentucky Department of Aviation (KDA) oversees a vibrant aviation system across the Commonwealth. Location Name Information Page
Where is the Kenton County Airport Board located?
Write Us: Kenton County Airport Board, P.O. Box 752000, Cincinnati, OH 45275 Terminal Location: 3087 Terminal Drive, Hebron, KY 41048. Please use our P.O. Box above for mail.