Where can I contact lazada?
Contact Us
- Go to sellercenter.lazada.com.ph.
- Click on your shop name and choose Help Center from the menu, or.
- Click Help Centre on the site footer.
- Click on the Contact Us to initiate chat with an agent.
How do I complain to lazada?
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- Go to the store or the product that you would like to report and click the ellipses(…)
- Click the ‘Feedback’ button.
- Click ‘Report Products and potential scams’.
- State the reason why you are reporting the seller or the product then click ‘Submit’.
Where is lazada Philippines located?
Lazada Philippines is a business in Metro Manila. Lazada Philippines is situated in San Lorenzo, close to Sandigan and Dalisay.
How can I live chat in Lazada?
You may chat with Lazada by getting in touch with CLEO (Customer Lazada Engagement Officer). CLEO is part of our Lazada family who is always available to respond to your queries. Get to know it better when you initiate a chat with CLEO when you click on ‘Chat with Customer Care’ at your Lazada Account page.
How can I get refund from Lazada?
Just go to your order history and find the item, tap the “return” button, and select a reason for returning the item. If it’s a low value item, Lazada will just refund you the money and tell you to dispose of the item yourself.
Who owns Lazada Philippines?
Lazada Group S.A.
Lazada Group/Parent organizations
Can I order Lazada from USA and ship to Philippines?
No, Lazada is one of a few Southeast Asian countries that Lazada is not available in. Lazada Global Shipping (LGS) solution is only available in Vietnam, Thailand, Malaysia, Indonesia, the Philippines, and Singapore.
How do I contact very by phone?
If you have any queries please do not hesitate to call us on 0800 092 9051.
What is online customer service?
Online customer service is the process of answering customer questions digitally using tools such as email, social media, live chat, and messaging apps.
How can I get refund in lazada?
Here’s the step-by-step guide of how you can file an Online Return Form
- Click on View All orders.
- Select the item you want to return.
- Click on the Return/Refund button.
- Complete the Online Return Form.
- Choose your preferred return delivery method and courier.
- Confirm that you have already received the item.
How long will Lazada refund?
For example, if you used a credit card to purchase the item, Lazada will take 1 – 3 working days for the refund to be processed to your card. Then, it would take another 5 – 15 working days for the bank to process the said refund and reflect it in your statement.
How to contact Lazada customer service in the Philippines?
Contact Lazada Philippines customer service. You can call Lazada Philippines at +1 519 593 8559 phone number, write an email, fill out a contact form on their website www.lazada.com.ph, or write a letter to Lazada, Net Park Bldg, 5th Ave, Bonifacio Global City, Taguig City, Manila, 1630, Philippines.
What kind of return policy does Lazada offer?
It offers 14-days returns policy. LAZADA Philippines allows its customers to shop at any time and any place, providing a number of deals in books, electronics, phones and accessories, computers, hardware, home and living, home appliances, etc.
What are the pros and cons of Lazada Express?
Pros: Variety of products, No pros, Good customer service- after sakes, Have good items in lazmall Cons: Bad delivery service, Lack of feedback to do if delivery was not successful, Slowest delivery service, Delivery service, Unreliable and untrustworthy delivery man Companies are selected automatically by the algorithm.