How do I contact US Customs about a package?

How do I contact US Customs about a package?

U.S. Customs and Border Protection

1. Website: U.S. Customs and Border Protection.
2. Contact: Contact Customs and Border Protection.
3. Local Offices: Ports of Entry—Air, Land, and Sea.
4. Main Address: 1300 Pennsylvania Ave., NW.
5. Phone Number: 1-202-325-8000.
6. Toll Free: 1-877-CBP-5511 (1-877-227-5511)
7. TTY: 1-866-880-6582.
8. Forms:

How long does an ESTA application take to be approved?

It is required to apply for ESTA and receive “authorization approved” status to travel to the U.S. without a visa, even for just a few days. After completing your ESTA application, if there are no problems you may receive “authorization approved” status within 3 days (72 hours) after you apply.

How do I contact ESTA by phone?

Inquiries by phone

1. Contact phone number: 1-877-227-5511. ※Weekdays 8am to 5pm (US Eastern Standard Time)
2. Inquiry form. CBP INFO center.

Can you be denied entry with ESTA?

If you already have an approved ESTA, you may still be denied entry to the United States without a visa refusal. On the one hand, the ESTA or any other visa does not guarantee that you can enter the USA. The customs and border guards alone decide whether you are allowed to enter or not.

Who do I contact if my package is stuck in customs?

If your package is held at customs, you should contact the courier company in charge of your shipment. Normally, they should be able to help you with the customs clearing process, or even, just identifying the problem. Before contact, make sure you have the tracking number to give it to the courier to check its status.

How do I know if my package is stuck at customs?

Check Your Mail for a Customs Detainment Letter Check your company mail for a letter from the U.S. Customs and Border Protection department stating that your package has been detained. If the department is holding your item, officials will notify you usually within a few days but it can take as long as 30 to 45 days.

Why would ESTA be denied?

The most common reasons for rejection of ESTA application In the past, overstayed when visited the US. In the past, deported for some reasons after staying the US. Lost passport in the past, but found it after reported of the loss of an article therefore it was not reissued and have been used after all.

Can I email ESTA?

When you apply for an ESTA, you are required to provide a valid email address because this is where your application correspondence will be sent to.

What reasons can you be refused an ESTA?

The most common reasons for rejection of ESTA application In the past, overstayed when visited the US. In the past, worked without required VISA and pointed out from authorities when visited the US. In the past, rejected the entry to the US for some reasons.

How much does the ESTA cost?

Fee for application is $14.00 USD. Valid payment methods include MasterCard, VISA, American Express, Discover (JCB or Diners Club only), and PayPal.

Why is my package taking so long in customs?

There are three basic reasons your shipment could get stuck in customs: If the items being shipped are prohibited or restricted, customs may delay or even destroy the package. You may owe taxes on the shipment, which will be released when you pay them.