How do I complain about an Uber driver?

How do I complain about an Uber driver?

Step 1: Open the Uber app, tap the menu, tap “Your Trips”. Select the trip and then browse the help section for relevant help articles. Step 2: You can also get help with a trip at help.uber.com. Click “Trip issues and refunds,” and select the trip.

Can you report a bad Uber driver?

If you were a co-rider on a trip or a third-party witness and wish to report a serious incident involving a rider, driver or vehicle, fill out the form below to help us identify the trip. We’ll be in touch to help. Unprofessional driver behavior is not tolerated.

How do I report a rude driver?

Dial #77 from your cell phone, or if you feel in danger – dial 911. If they follow you, proceed to the nearest law enforcement office OR crowded public place.

Why are Uber drivers so bad?

Additionally, drivers are often rated poorly because of things out of their control like traffic and surge pricing. Even though these low ratings are going to happen to everyone and eventually average out, it’s silly that Uber doesn’t have a way for drivers to challenge specific ratings.

How do I contact Uber to complain?

Whether you have a question about your account or want to report an incident, you can contact us. To speak directly with a trained agent on the phone, go to Help in the Driver app, then navigate to the issue you’re experiencing to see the support options available.

How do I dispute an uber?

In the upper left-hand corner of the app, tap the three vertically stacked lines and then the “Your Trips” option.

1. Select Your Trips to dispute an Uber charge. Jennifer Still/Business Insider.
2. Select Review my fare or fees.
3. Select your issue with the ride charge.
4. View your trips in the drop down menu.

How do I report an Uber driver harassment?

Click on the in-app Emergency Button in the Safety Toolkit to call 911 faster. Dial (800) 656-4673 to reach the National Sexual Assault Line. Tap Help on your Uber app to report the driver/passenger.

How do you get fired from Uber?

Why Do Uber Drivers Get Deactivated? The Top Reasons

1. Documents expire.
2. Failed a background check.
3. Average customer rating drops below ~4.6.
4. Failed a selfie photo test.
5. Cancel too many rides, aka Cancellation Abuse.
6. Violate the Code of Conduct.
7. Unsafe driving.
8. Unwanted contact with passengers after the ride is over.

Should I report an aggressive driver?

The short answer is, yes. If you see someone on the road driving recklessly—whether they are texting, inebriated, overly aggressive, or otherwise—you should report it by calling 9-1-1.

Is 4.76 a good Uber rating?

If your rating is between 4.94 and 4.99, you are a great passenger with lots of experience. For the longest time, my driver rating was a perfect 5.0 on both Uber and Lyft.

Why is it so hard to get an Uber 2021?

Many riders have also noticed increased wait times for rides. The main reason is a shortage of drivers. In early July 2021, Uber and Lyft drivers were about 40% below capacity. The companies have taken notice, and are investing millions worth of bonuses and base rates to convince drivers to return.