How do I file a complaint against a cable company in Florida?

How do I file a complaint against a cable company in Florida?

The Federal Communications Commission (FCC) regulates cable and satellite services to protect consumers. At the FCC Consumer Complaint Center, you can either file a complaint or get information about cable and satellite TV consumer issues. For general questions, call 1-888-225-5322 (TTY: 1-888-835-5322).

How do I file a complaint against the spectrum?

File a Complaint Against Spectrum With the FCC

1. Visit the FCC’s website at www.fcc.gov/complaints.
2. Select whether you’re complaining about Internet, TV, or Phone services.
3. Follow the prompts on the page and explain why you’re filing a complaint against Spectrum.
4. To file by phone, call 1-888-225-5322.

How do I complain to the FCC?

Other options for filing a complaint with the FCC include:

1. Phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322); ASL: 1-844-432-2275.
2. Mail (please include your name, address, contact information and as much detail about your complaint as possible):

How do I file a complaint against Comcast?

Comcast complaints contacts

1. Visit Customer Care.
2. Call Customer Care on 1 (800) 934-6489.
3. Email Customer Care on [email protected].
4. Tweet Comcast Customer Care.
5. Tweet Comcast.
6. Watch Comcast.

How do I write a complaint letter to a cable company?

Dear Sir (or Madam): My cable TV service has not been working since yesterday and I would like it fixed immediately. Yesterday I reported the problem to the technical support helpline and arrangements were made to send a technician today at 9 AM.

What does a Florida commissioner do?

Duties. The commissioner heads the Florida Department of Agriculture and Consumer Services, an agglomeration of 12 divisions and seven offices involved in the regulation and promotion of Florida’s agriculture and consumer services industries.

What is an informal complaint?

Informal complaint means a matter that requires follow-up action or investigation by the utility or the commission to resolve the matter without a formal hearing.

Who can I report spectrum to?

The Federal Communications Commission (FCC)
The Federal Communications Commission (FCC) is a government agency that regulates much of Charter Spectrum’s business. The FCC provides an informal channel for consumers to submit claims and complaints against Charter Spectrum.

What are the most common cable service complaints?

Of the various cable and satellite service complaints, the most common are: Billing disputes Rate increases Interruption of service

How can I file a complaint with my cable company?

To help resolve these issues, find out how to file a complaint. Contact your cable or satellite company first with complaints. The telephone number for your service provider should be on your bill. A complaint letter serves as a written record of your complaint to the cable or satellite company.

Where to file a consumer complaint in Florida?

Other consumer telecommunications complaints (excluding Slamming) should be filed with the Department of Agriculture and Consumer Services. Complaints about Slamming should be filed with the Federal Communications Commission. Note: Florida has a very broad public records law.

How to report a do not call in Florida?

Complaints You Can File Online Do Not Call Complaints. Are you on the Florida Do Not Call list and still receiving unwanted sales calls? You can report these calls to the Florida Department of Agriculture and Consumer Services (FDACS).