How do I get my Oyster card deposit back?
Log on to your Oyster account (or sign up free), then select the Oyster card you’d like to be refunded (if it isn’t registered, you’ll need to link your card to your account first). Then, click on ‘Apply for a product refund’. Follow the instructions to get a refund to your bank account.
Can I refund my Oyster?
At a Tube station ticket machine, you can get a refund of up to £10 pay as you go credit and your deposit. Simply touch your Oyster card on the yellow card reader on the ticket machine, select ‘Oyster refund’ and follow the on-screen instructions. Refunds are paid back in cash dispensed from the ticket machine.
How do I check my Oyster card history?
You can see your journey history by signing into your TfL online account, via the TfL Oyster App or you can request a copy by calling Customer Services on 0343 222 1234 (TfL call charges). You can also use your Oyster card to view your last eight journeys and the transaction details at ticket machines at Tube stations.
Can you check your Oyster balance online?
Or you can check your balance anytime online if you register your Oyster card and have an account. If you haven’t already you can do that on the TfL website.
How do I return my Oyster card online?
Online. To apply online, sign into your Oyster account (or create one for free if you don’t already have one). Select the Oyster card you would like to be refunded (if it isn’t registered, you’ll need to link your card to your account first) and hit the ‘Apply for a product refund’ button.
How do you cancel your Oyster card?
Call the TFL Oyster Card cancellation number on 0343 222 1234. Inform the member of staff that you would like to cancel your card. If you have less than £10 on the card you will be fully refunded including any deposit made on the card. After you have been refunded your Oyster Card will be cancelled.
How do I cancel my Oyster card application?
Can an Oyster card be tracked?
Millions of Oyster card users are now able to check their accounts online. The new service is available for season ticket or Oyster pay as you go users, and allows them to look back over their journey history and fares paid.
Do Oyster cards expire if not used?
“Pay-as-you-go Oyster cards do not expire and customers are able to return their cards at any time for a refund of the remaining balance and card deposit,” Transport for London said. TfL added that the £29.85m balance on cards that have not been used for a year equates to just over a week revenue from PAYG top-ups.
How long do Oyster cards last?
The pre-pay money loaded on an Oyster card is valid as long as the card is used at least once every 24 months. If it’s not been used during that amount of time the money can be refunded by returning the card to Transport for London – info at the website.
How do I cancel my Oyster card?
Can I return my Oyster card at Heathrow?
Oyster refunds at Heathrow airport At Heathrow airport, you can get a refund if you have £10 of pay as you go money or less on your card and your £5 deposit from: the ticket machines in Terminals 1,2,3 underground station. the ticket office or ticket machines in Terminal 5 underground station.
What’s the fastest way to cancel an Oyster card?
The fastest way to cancel an Oyster Card is to call TFL, follow the steps below to cancel your Oyster Card via telephone call: Make sure you have your Oyster account information ready as well as your Oyster Card information.
Can a contactless payment card be added to an Oyster account?
You need to make sure that the card that you add is a contactless payment card. You can add an Oyster card to your account. There is no limit to the amount of Oyster cards you can add to your account.
Do you need to update your Oyster account password?
To help keep your Oyster and Contactless account secure, we are advising all customers to update their password and confirm their account information. This is good practice and will help keep your account secure. After you sign in, go to the “Personal details” page and update your password.
Do you have to have a UK address to use Oyster card?
Your debit/credit card must be registered to a UK address. You can manage your Auto top-up settings (See section 5 for more information). You can view up to eight weeks’ worth of journey history. After eight weeks your data journey will be disassociated from your Oyster card and will no longer be available.