How do I schedule a call back from unemployment in MA?
To schedule a call back to file a claim click here.
- Call (877) 626-6800 if your phone is in area code 351, 413, 508, 774, or 978.
- Call (617) 626-6800 if your phone is in area code 617 or 781 (or any other codes not mentioned in the bullet above)
- TeleClaim Center hours are Monday to Friday from 8:30am to 4:30pm.
Why is my ma unemployment on hold?
Many times a hold on your account simply means that DUA is taking the extra step to verify that there is no fraudulent activity. It is not unusual for a claim to go on hold for two weeks for DUA to verify information. That two-week wait is not a reason to suppose that DUA has a major issue with your claim.
How do I talk to someone at unemployment?
You have to call 1-800-204-2418 option 5. Tell the representative your issue.
How do I correct my unemployment claim?
Correcting your application for unemployment benefits can be a simple as visiting your state’s unemployment compensation website or obtaining the correct form from a local unemployment office.
How to contact Massachusetts Department of unemployment assistance?
You may phone the Massachusetts Department of Unemployment Assistance to open a new claim or to ask for technical support with an existing claim. Regular hours are Monday – Friday, 8:30 AM to 4:30 PM. Toll Free TeleClaim Center: 1-877-626-6800 Problem Resolution: (617) 626-5400
When is the unemployment office open in Ma?
Regular hours are Monday – Friday, 8:30 AM to 4:30 PM. The MA Department of Unemployment Assistance asks that you follow the TeleClaim schedule to help reduce wait times or busy signals. DUA thanks you for your patience.
Where can I get help with my unemployment claim?
To report fraud or get help with your claim, call Unemployment Customer Assistance at (877) 626-6800.
When does unemployment assistance end in Boston MA?
On Monday, Sept. 6, the unemployment assistance telecenter will be closed in observance of Labor Day. Sep. 2, 2021, 11:58 am Federal UI benefits, including FPUC, PUA, PEUC and MEUC end the week ending September 4, 2021. Aug. 9, 2021, 01:44 pm The Boston Re-Employment Center (Walk-In Center) is open by appointment only. Aug. 6, 2021, 10:10 am