What is encryption in ServiceNow?

What is encryption in ServiceNow?

Encryption is the process of converting data (plaintext) into an undecipherable form (ciphertext) to prevent disclosure of information. Keep keys secure and secret to protect your data. Encryption is a reversible operation. You can decrypt ciphertext if you have access to the encryption key.

What encryption does ServiceNow use?

By default, ServiceNow instances use standard HTTPS which means all communications between the browser and the website are encrypted. In addition, customers can use Edge Encryption and Encryption Support plugins to further secure their instance.

Is ServiceNow encrypted?

ServiceNow® offers database encryption and full-disk encryption methods for customers with statutory obligations for data protection which may require at-rest protection for all data.

What is ServiceNow edge encryption?

ServiceNow® Edge Encryption is an on premises proxy server that uses industry standard encryption and tokenization to make specific ServiceNow instance data (fields and attachments) unreadable and unusable to any unauthorized user or application.

How do I enable Encryption in ServiceNow?

Activate the Encryption Support plugin

1. Navigate to System Applications > All Available Applications > All.
2. Find the plugin using the filter criteria and search bar. You can search for the plugin by its name or ID.
3. Click Install, and then in the Activate Plugin dialog box, click Activate.

What is Encryption context?

The encryption context is a key-value pair of additional data that you want associated with AWS KMS-protected information. This is then incorporated into the additional authenticated data (AAD) of the authenticated encryption in AWS KMS-encrypted ciphertexts.

How do I enable encryption in ServiceNow?

How do I encrypt attachments in ServiceNow?

Encrypt an attachment

1. Log in as a user with at least one encryption context.
2. Navigate to a form that needs an attachment added, such as the Incident or Problem form, and click the attachment icon to open the Attachments dialog box.
3. Select the file to be attached.
4. Select the Encrypt check box.

How secure is ServiceNow?

ServiceNow® Edge Encryption™ encrypts sensitive data on your company premises before sending it over the Internet to your ServiceNow instance (encrypted in flight), where it remains encrypted at rest.

How are passwords stored in ServiceNow?

Password (2 Way Encrypted) – Two-way encryption stores the password as a secure encrypted value that can be decrypted programmatically within the instance. In that field ServiceNow stores only hash, which means the password can’t be decrypted.

How do I create an encryption context in ServiceNow?

Set up encryption contexts

1. Navigate to System Security > Field Encryption > Encryption Contexts.
2. Click New.
3. Complete the form.
4. Click Submit.
5. Navigate to System Security > Roles and open the role record to associate with the encryption context, or create a new role.

What is encryption context?

What is the purpose of encryption in ServiceNow?

Encryption is the process of scrambling data so that only authorized parties can understand information and is used to protect sensitive information. Key management makes encryption an effective control and ServiceNow key management is based on NIST 800-57 guidelines.

What is the purpose of the ServiceNow platform?

ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform ®: The intelligent and intuitive cloud platform for work™.

How does encryption work on the edge platform?

Edge Encryption encrypts sensitive data on your company premises before sending it over the internet to your instance (encrypted in transit), where it remains encrypted at rest. Also referred to as ‘client-side’ encryption, Edge requires all bi-directional user traffic to pass through proxies that are maintained on your infrastructure.