Can you get a refund from Airbnb?

Can you get a refund from Airbnb?

If your Host cancels your reservation, you will always get a full refund, including all fees and taxes. You can send and receive money through the Resolution Center.

What qualifies for a refund on Airbnb?

Key amenities are missing or not working, for example, that pool you were fantasizing about is in disrepair. Place isn’t as it was described in the listing description, maybe the number of rooms or beds is different, or accessibility features are missing.

How do I ask Airbnb for a refund?

How to get a refund on Airbnb

  1. If you can’t work things out with your host, go to the Airbnb Resolution Center.
  2. First, click on the “Request Money” button.
  3. Then click on the reservation in question.
  4. You can now click on the “View Details” button and then click to request a refund.

How do I contact Airbnb about a refund?

You can also call us directly at +1-844-234-2500.

How long do Airbnb refunds take?

How to request a refund. Airbnb sends your refund the day your reservation is cancelled. In general, it takes 10 days for an Airbnb refund to get credited to your payment account — though the refund can take up to 15 days depending on your payment method.

Can you get scammed through Airbnb?

And whilst still very worrying, it’s an extremely rare Airbnb scam. There have been cases of users making bookings and paying (hefty) fees through fake Airbnb-looking websites. And don’t be fooled, these things do look alike.

Can I call Airbnb?

1-844-234-2500
To get help from our support specialists, contact us and let us know more about what you need. You can also call us directly at +1-844-234-2500.

How do I communicate with Airbnb?

How to Contact Airbnb Support by Email

  1. [email protected].
  2. [email protected].
  3. [email protected].

How long does it take money to be refunded?

Once the merchant processes your refund, it’s up to your card company to post the credit to your account. This typically takes three to seven business days. These timeframes apply to simple refunds, in which you and the seller agree to a return.

Does Airbnb refund fake listings?

Chesky said that starting next month – on 15 December – the new Airbnb Guest Guarantee will ensure that guests who stay in listings that don’t meet Airbnb’s “accuracy standards” will either be rebooked into someplace that’s “just as nice” or, failing that, they’ll get a 100% refund.

Are you protected on Airbnb?

As long as you stay on Airbnb throughout the entire process – from communication through to booking and payment – you’re protected by our multi-layer defence strategy.

How do I contact Airbnb for a refund?

The best toll-free phone number for calling Airbnb Customer Service is 1-855-424-7262 (Even with this number, the average wait time is between 7 and 12 minutes).

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