Can I fit my own BT master socket?
A Telephone Engineer Gives His Advice… As a telephone engineer, I’m asked regularly “can I move my BT master socket?”. The official, short, simple answer is “no”.
What does NTE5 stand for?
Network Terminating Unit. NTE 5 Master Sockets and VDSL Face Plates. The NTE5 is a network terminating point used in the UK. It connects to incoming and outgoing copper wiring. These units also act as a demarcation point and provide a method of isolating the customers wiring.
What is an NTE5 socket?
the NTE 5A is the standard method for terminating 2 wire copper lines using BT style connectivity. It features a removable Customer Connection Unit that provides a clear demarcation. between the network operator’s and customer’s wiring. Sockets with the Bell wire filter.
Can you fit a master socket yourself?
Use an Experienced Telephone Engineer Experienced Independent Telephone Engineers are unlikely to make mistakes and the work will be completed to a high standard, and work perfectly. You could move the Master Socket yourself however if you get things wrong BT will charge you to reinstate the wiring.
Can you plug your router into any phone socket?
The answer is yes. If you plug your DSL modem or router/modem into any phone socket in your house, and you’re a digital service subscriber, it will work. The only thing you need to worry about is the telephone you’ll be using.
Do I have to use master socket for broadband?
You must always plug your Hub into the broadband connection on your master socket. If you plug it into a phone socket or extension, it just won’t work.
How much is a BT engineer call out?
There’s no charge for most engineer visits. So, if an engineer is already visiting your premises to carry out some work, there wouldn’t be a cost. There may be a charge if an engineer is called out to fix a fault that you could fix yourself, like a fault with your phone equipment.
Do I need a BT master socket?
You do not need a master socket as such, but it helps to improve speed. The fact that Openreach could not get it to work, would mean that the commissioning test would have failed, and service would not been shown as active, as the test has to be done, and the results uploaded to the BT server, for this to happen.
Do I have a BT socket?
If you can’t find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. If you have more than one socket, the master socket is the one that will feed any extension sockets. It’s always best to connect your BT Hub to the master socket if you can.
Who is responsible for telephone line from pole to house?
All telephone lines from the exchange to your house “point” are the responsibility of BT’s “Open Reach” division. They won’t let anyone else touch it. Your telephone service provider i.e. Talk Talk should liase with BT open reach to get it repaired. However they appear to quote a BT Engineer call out of £100??