How do I file a complaint with Kaiser Permanente?
If you prefer, you may file a grievance online at kaiserpermanente.org, in person at your local Member Service office, or by phone by calling 1-800-464-4000.
What is Kaiser compliance?
Kaiser Permanente Compliance Hotline is a convenient and anonymous way for vendors to report suspected wrongdoing, including fraud, waste, and abuse, safety concerns, and compliance violations, without fear of retaliation. The Compliance Hotline is available 24 hours a day, 365 days a year.
What is Kaiser’s code of conduct?
Kaiser Permanente assets are to be used only for health care and business purposes. Safeguard confidential information, use funds and resources appropriately, and ensure business records are maintained per Kaiser Permanente policies.
What is the importance of the principles of Responsibility Kaiser Permanente’s code of conduct?
Kaiser Permanente’s Principles of Responsibility is our code of conduct. It provides us with the guidance we need to do the right thing in taking on new opportunities and emphasizes the importance of complying with all laws, regulations, and policies.
Does Kaiser respond to complaints?
Internal Complaints with Kaiser Permanente All health plans are required to have an internal process for health plan members to file complaints and receive a response within 30 days. Call Kaiser’s “Member Services Department” at 1-800-464-4000 to file a complaint.
Can you sue Kaiser Permanente?
Kaiser patients cannot usually sue for medical negligence. Instead, they must go through binding arbitration. Kaiser Permanente patients wishing to bring an action against a Kaiser health care provider for medical negligence must usually go through Kaiser’s arbitration process.
What are the Principles of Responsibility?
Ethical Principles of Responsibility and Accountability. Responsibility is an ethical concept that refers to the fact that individuals and groups have morally based obligations and duties to others and to larger ethical and moral codes, standards and traditions.
What is Kaiser Permanente’s mission?
Mission. Kaiser Permanente exists to provide high-quality, affordable health care services and to improve the health of our members and the communities we serve.
What are the principles of Responsibility?
When a KP org compliance or breach of privacy issue is discovered who should a manager contact?
if you are aware of issues that might violate this code, you must report them to your chief or immediate supervisor, your human resources representative, your compliance officer, or the Kaiser Permanente Compliance Hotline.
Can Kaiser nurses accept gifts?
Some KP organizations have adopted stricter limits on acceptance of gifts and business courtesies. For example, KP Personnel working in the Northern California Region are not permitted to accept gifts or entertainment of any kind or value.
How do I sue Kaiser?
Where can I find Kaiser Permanente compliance information?
The Kaiser Permanente Compliance site* provides the resources you will need as a vendor, contractor, or subcontractor to learn about Kaiser Permanente’s compliance requirements and to help ensure that all of us are doing our part to maintain high standards of ethics and integrity. Back to top Compliance and ethics hotline
What is the Code of Conduct for Kaiser Permanente?
Code of Conduct The Code of Conduct♦highlights some provisions in the provider agreement as well as the minimum standards by which providers are expected to conduct themselves when serving Kaiser Permanente members and patients.
Is there a compliance and ethics hotline?
The Compliance and Ethics Hotline* is available 24 hours a day, 7 days a week, 365 days a year. When you call, you can choose to remain anonymous. Back to top