Does DTE work on weekends?
DTE is a 24/7 operation for the call center and union represented. Thus there are bids for shifts so everything depends on what you bid and are assigned. Most schedules have a rotating Saturday. However because of gas leaks, fires, wires down and explosions…
How long do you have to pay DTE?
A typical billing period covers 30 days. Your bill is sent each month after the meter is read and should arrive around the same date each month. Bill payment is due 21 days from the date the bill is received.
Does DTE have a grace period?
For customers who are having trouble paying their bill at a site where service is connected, we encourage you to learn more about DTE Energy Assistance. Please visit our pages on General Assistance, Low Income Plans, our Shutoff Protection Plan and our Low Income Self-Sufficiency Plan.
How late can you pay DTE?
As long as your payment is made by 5 p.m. Eastern Time on the due date, you will not be charged a late fee. There are also no fees for DTE Energy payments made by phone. Call 800.477. 4747 and follow the prompts.
Is DTE Gas and Electric?
Built on a strong utility base, DTE Energy’s largest operating subsidiaries are DTE Electric and DTE Gas. Together, these regulated utility companies provide electric and/or gas services to more than three million residential, business and industrial customers throughout Michigan.
How do I know if I owe DTE?
Sign in to your online account and go to the My Billing & History (residential) page or Billing & Payment History (business) page to view your payment history.
What happens if you pay DTE a day late?
Balances not paid in full by the due date will be charged a 2 percent late fee and the account may become eligible for shutoff action to any and all meters attached to the account.
Can my utilities be shut off during Covid in Michigan?
Michigan does not currently have any statewide orders about electricity or gas shutoffs during the COVID-19 pandemic. For More information on this program, read COVID Emergency Rental Assistance Program (CERA). Many companies have their own programs in place to help customers avoid shutoffs.