What are the duties of night auditor in front office?
A night auditor is responsible for assisting guests with their overnight requests and balance accounts from the day shift. They check in guests arriving at night, handle guest requests and take reservations. The night auditor also reconciles all accounts, processes invoices and prepares paychecks.
What are the duties and responsibilities of the night auditor?
A night auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day’s check-outs. They may also perform reception duties for late-night guests.
What are the duties and responsibilities of a night manager in front office?
NIGHT MANAGER DUTIES AND RESPONSIBILITIES: Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety. Conduct Briefing for all staff during Night Shift. Inform all Overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests.
What are the five functions of the night audit process?
Functions of the Night Audit Verifying posted entries to guest and non-guest accounts. . Balancing all front office accounts. . Resolving room status discrepancies. . Monitoring guest credit limitations. . Producing operational and managerial reports.
What is the job role of a receptionist?
Receptionist Job Responsibilities: Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries.
What makes a good night auditor?
Good with figures Night auditors usually count cashflow, reconcile accounts, and report on revenue for the day. They’ll also verify room rates and prepare reports for the next day. This requires someone who is detail oriented but also has a high-level understanding of how each department affects the others.
What is the main duties of night manager?
Duties and responsibilities of a Night Manager
- Overseeing deliveries.
- Restocking shelves (or delegating it to a retail assistant)
- Monitoring inventories.
- Making sure targets are hit.
- Ensuring the store runs smoothly.
- Training staff.
- Dealing with customer enquiries (if open through the night)
- Organising the warehouse.
What is the prime duty of a night manager?
The Night Manager is the Manager on Duty and responsible for all hotel operations during overnight shift hours, focusing on Front Office operations, night audit, guest and hotel safety/security ensuring a professional and high quality service at all times.
What is the main purpose for the night audit?
The main purpose of a night audit is to verify the accuracy and completeness of guest and non-guest records. But it also helps to carry out the following additional functions: Verifying entries of guest and non-guest accounts.
What is a night auditor job?
A night auditor is the first point of contact for late-night hotel guests and manages many aspects of their visit. A night auditor acts as a front desk agent, with the added responsibility of balancing reports from the previous day’s shifts. Auditing and balancing reports from the day shifts.
What are the four duties of a receptionist that you would like to treat as important?
Receptionist responsibilities include:
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
- Answering screening and forwarding incoming phone calls.
- Receiving and sorting daily mail.
What are the responsibilities of a night auditor?
Night Auditor responsibilities include: Checking in guests and handling their overnight requests Handling end-of-day bookkeeping, auditing and account reconciliation Complete all EOD tasks and ensure other departments have done the same
How is night audit done in hotel industry?
The authentication process for accounts receivable is done on daily basis, at nights, and is done by its night audit team. Thus, this team has to compile a series of data in the form of a report, which includes guest folios, and balance of collective accounts receivable.
Why is it called night audit in front office?
In other words, it is the activity of checking and confirming that whatever transaction has been done during the day is correct and complete. Any mistakes made during the day are corrected and balanced. The audit is done during night and hence it is called as ‘Night Auditing’.
How long does it take to do a night audit?
Work duration of night audit crew is 8 hours, as it ends in the morning at 7:00 A.M or an hour later, but the compiled report from this team, is a must have in the morning to start next working day of the hotel.