How do I complain to Halfords?
You can complain to Halfords by calling on 0844 409 6491. Their website outlines details of how to track online orders, return items and provides general help topics, but if these do not resolve your issue then other complaints methods can be used. These include post and email.
How do I cancel my Halfords?
7.5 To cancel or amend a Contract for Goods, you need to let us know that you have decided to cancel. If you wish to exercise this right, please contact the Halfords Customer Services Team, by phone, email or letter sent by post or using the online form on our Website.
Who regulates Halfords?
the Financial Conduct Authority
FCA registration number 304838. Halfords Limited, Icknield Street Drive, Washford West, Redditch, Worcestershire, B98 0DE are Authorised and regulated by the Financial Conduct Authority.
Who is the CEO of Halfords?
Graham Stapleton (Jan 15, 2018–)
Halfords/CEO
Is there a retail ombudsman?
The Retail Ombudsman (TRO) is believed to be the first alternative dispute resolution scheme in the retail sector and it already has 3,000 retailers signed up as members. It has the power to award compensation or seek an apology and expects to investigate more than 100,000 customer complaints in its first year.
Can you get refund on MOT?
You can apply for a refund of MOT slots you have not used if you’re closing your garage, your balance is too high, or you bought too many by mistake.
Can I cancel an online order from Halfords?
Yes you can – please contact your chosen store via phone and advise that you wish to cancel the order. The store will take your order number and process this cancellation for you.
How do I complain about the motor ombudsman?
If you’re not satisfied with how we’ve dealt with your case, the first step is to let us know what’s happened. It’s helpful for us to have your concerns in writing – you can send an email to [email protected] – but we’re also happy to discuss things over the phone.