How do I get a refund from Pay Tel?
Refund: You may, at any time, transfer the available balance on the Prepaid Phone Card to an active Prepaid Account, open a new Prepaid Account with Pay Tel or obtain a refund of any remaining balance by mailing the Prepaid Phone Card to Pay Tel at the address printed on the Card.
How do I block Pay Tel?
If you would like to stop collect calls from a Pay Tel jail facility from coming into your phone number, please call 1-800-729-8355, press 1 for English (2 for Spanish), then enter your phone number with area code and follow the voice prompts to place a block on your number.
How do I close my Pay Tel account?
A written request for a refund must indicate that a customer desires to close his or her account. Please include your name, address and phone number with area code, PIN, and your method of payment. Refunds will be made in the same manner as we received your payments.
Is there an app for Pay Tel?
Conversations can be read and composed via a Pay Tel tablet application and are designed to be another form of secure two-way communication between inmates and their friends/family. inteleMESSAGE™ requires the facility to utilize Pay Tel’s inteleTABLET™ portable inmate tablet solution.
What is Paytel phone number?
1-800-729-8355
You can open an account online by clicking one of the two account options below or you can call 1(800) PAY-TELL (1-800-729-8355), 24 hours a day.
How do I get Paytel on my phone?
1-800-PAY-TELL To Save time you can call our Automated Payment Hotline to open an account and make a payment with a VISA®, MasterCard®, or Check/Debit Card.
Can you block calls from jail?
Any incoming call can be blocked permanently from a correctional facility by pressing “7” when prompted. You can also call the GTL customer service department at 866-607-6006 and they will be able to help block future calls from a facility.
Can you block an inmate from calling you?
If it’s a call from a federal prison, you need to listen to the beginning of the call. It tells you how to reject the call and block a call. Your other option is to submit a formal “National Call Block” request. A federal prison spokesman told me that would prevent any federal inmate from calling you.
How can I get free InMaTE calls?
In such instances, you can call GTL at 800-483-8314 to sign up for a prepaid calling account and begin receiving calls again. Please note in order to receive calls to cell phones, inmates must call either prepaid collect or use their inmate debit calling account.
How much is a calling card in jail?
In jails, the cost of a debit/prepaid call will fall to $0.14/minute to $0.22/minute, depending on the size of the jail. (Traditional collect calls will initially be higher and then, over a two-year period, fall to the $0.14-$0.22/minute level.)
How much does Paytel cost?
Click here for more details. Purchase at most retail stores; $4.95 to activate card at register; Can be reloaded at register for fee of $4.95; Monthly service fee of $5.95. Click here for more details.
How much is a jail call per minute?
The Federal Communications Commission (FCC) capped the cost of out-of-state phone calls from both prisons and jails at about 21 cents a minute; The FCC capped many of the abusive fees that providers used to extract extra profits from consumers; and.