Does Xfinity have a satisfaction guarantee?

Does Xfinity have a satisfaction guarantee?

You can get refunded for the cost of your Xfinity Mobile service, taxes, data usage, international long distance, and roaming up to 14 days from when your device ships. If you’re not fully satisfied with your Xfinity Mobile service and want to request a refund, you can now start the process online.

How do I replace a defective Comcast cable box?

Replacing Your TV Boxes and Modems – FAQs

1. Go to xfinity.com/equipmentupdate and follow the on-screen prompts to order new equipment.
2. Contact us to place an order, ask questions or schedule a professional installation.
3. For TV Boxes, just use your own TV!

Is Xfinity Flex really free?

The Flex comes at no cost with an Xfinity internet package. Xfinity Internet customers can order one for free and pay $5 a month for each additional box. (Xfinity TV and TV/internet customers aren’t eligible for this offer, since their package includes the X1 platform.)

What is Comcast Customer guarantee?

We take pride in our products, which is why we offer a 30-day money-back guarantee for Xfinity TV, Internet, Home Security and Voice services, and a 14-day money-back guarantee for Xfinity Mobile services and devices.

What is the Comcast promise?

Comcast Business Promise. It’s a guarantee to our customers that they will receive high quality Business Internet, Phone, and TV services.

What is unreturned equipment fee Comcast?

Kevin Hunt: Comcast Says Recycle Old Modem, Then Charges $110 As ‘Unreturned’ When a modem can’t keep up with the faster speeds of new technology, it’s time to get an updated modem.

Why is xfinity charging me for Netflix?

We provide Comcast billing for your Netflix charges as a convenience. At the end of the trial or promotion, the charge will reflect the price of your Netflix subscription package. Please see Netflix.com/YourAccount for a summary of your Netflix account status, plan and charges.

Is Netflix free on Xfinity?

Through Comcast: If you sign up for Netflix via the app on your X1 TV Box or Flex streaming TV Box, the Netflix monthly charge will be added directly to your Comcast bill for your convenience. You’ll see the charge reflected under the “Bundled Services” or “Xfinity Package” section of your monthly bill.