Why is my Turtle Beach headset not working on one side?
Check the cable The cable that goes from the Turtle Beach headphones into the pre-amp is meant to be a pretty snug fit. Sometimes, it gets knocked loose. This includes the sound not being quite clear on one side of the headphones. Your first job should be to double-check that all of the cables are pushed in properly.
Why is my Turtle Beach headset only works in one ear?
If the connection is loose, your mic might stop picking up your voice, or you might not hear game audio in either or both speakers. Suggestion #2: Make sure the Mic Switch (A) is in the On position. To do this, slide the Mic Switch so that it lines up with one of the microphone icons.
Why can I only hear out of one side of my headset?
Headsets may play only in one ear depending on your audio settings. So check your audio properties and make sure that the mono option is turned off. In addition, make sure that voice levels are balanced on both earbuds. The voice levels must be equal on both sides of your headset.
Why can’t I hear out of my turtle beaches?
Chat functions completely independent from Game audio. PS4: If you are only able to hear game audio when the headset is plugged into the controller, it is likely the transmitter is not paired to the headset and Settings > Devices > Audio Devices > Output to Headphones is set to ‘All’ and not ‘Chat Audio’.
Why is my left earpiece not working?
1. Test and Repair the Earphone Cable. The first attempt you should make when your left earphone stops working is to test the cable. Your earphone’s tiny cable can be tested by inserting the earphone plug into your smartphone and make several bends with your fingers to detect a possible point of a cable break.
How do you clean Turtle Beach Ear cushions?
If your headset has removable ear cushions and you want to try to clean them yourself, here’s how to go about it:
- Remove the pads.
- Soak the pads in a bowl of lukewarm water.
- Squirt a small drop of shampoo onto the pads.
- Work in the shampoo with your fingers until it has penetrated into the foam.
Does Turtle Beach have a warranty?
All Turtle Beach products are protected by the manufacturer’s warranty for one year from the date of purchase by the original purchaser (the “warranty period”). The warranty offers repair/replacement of any defective components of the product during the warranty period and not a refund, exchange, or upgrade.
Where do I find Turtle Beach Z22 microphone?
Click the Apple Menu, then System Preferences >> Sound. Click the Input tab and select Turtle Beach Z22. If you are still having trouble after trying the suggestions above, please contact our Support Team: Contact Support
What does purple light mean on Turtle Beach headset?
A purple/pink light indicates that the headset is in Phone Call Mode. Also turn up the Mic Monitor dial (B); this will allow you to hear your own voice playing back in the headset, so you won’t feel like you have to shout into the mic to be heard.
How to set Turtle Beach as default communication device?
Right-click Turtle Beach Z22 in the list and click “Set as Default Communication Device”. Click the Apple Menu, then System Preferences >> Sound. Click the Input tab and select Turtle Beach Z22. If you are still having trouble after trying the suggestions above, please contact our Support Team: Contact Support