What do I do when my HP printer says paper jam but there is none?
With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Remove USB cable, if present. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
Why does my printer say paper jam when there is no paper jam?
The guides in the paper tray are there to make sure the stack of paper is exactly where the printer was designed to grab from. So even though there’s no paper stuck when you start printing, the loose paper guides are ensuring that a sheet gets jammed whenever the printer starts doing its thing.
How do I reset my HP printer after paper jam?
Why does my HP printer keep saying jammed?
Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper jams and paper feed issues. Clean the rollers inside the printer, and then try to print again. Turn off the printer, and then disconnect the power cord.
What to do if printer keeps jamming?
How to fix a printer paper jam
- Turn off the printer.
- Open all the latches to see where the paper is stuck.
- Check for askew paper and gently pull the sheets to remove them from the printer.
- Close all the latches and turn the printer back on.
- If the printer still refuses to print, check again for loose scraps of paper.
What do I do when my printer says paper jam?
Why does my HP printer keep jamming?
Why is my paper getting stuck in my printer?
If your printer keeps jamming, you should know that the most common cause of a jam is misalignment of the paper. Paper needs to load in smoothly, completely flush with the tray. Overfilling the tray is a great way to ensure you will be spending some personal time getting to know the inside of a printer.
Why do I keep getting paper jams?
So here are the most common causes: Paper inserted incorrectly. Sheets stuck together, folded or frayed paper, and an overloaded tray can all create problems. Even using the wrong type of paper can cause paper jams.
How do I fix my printer jam?
Remove the paper following the procedure below.
- Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier.
- Open the Rear Cover.
- Pull the paper out slowly.
- Close the Rear Cover.
- Reload the paper, and press the RESUME/CANCEL button on the printer.